We're a small team building Findlovve with real care. Reach out anytime — we read every message.
General support
Account issues, feature help, feedback. Response within 24 hours.
support@findlovve.com
Privacy & data
Data requests, deletion, DPDP Act inquiries.
privacy@findlovve.com
Safety / urgent
Harassment, threats, minor safety concerns. Responded to within 4 hours during business hours.
safety@findlovve.com
Refunds & billing
Refund requests, subscription issues, invoicing.
refunds@findlovve.com
Legal & business
Legal notices, partnerships, media inquiries.
legal@findlovve.com
Grievance Officer
In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, the details of the Grievance Officer are:
Name: Grievance Officer, Findlovve
Email: grievance@findlovve.com
Hours: Monday to Friday, 10:00 AM – 6:00 PM IST
Response SLA: Acknowledged within 24 hours; resolved within 15 days as per IT Rules, 2021.
Registered Office
Findlovve
(Registered corporate address will be added post-incorporation)
India
Response Times
We aim to reply to every inbox within 24 hours (business days). Urgent safety issues are prioritized and typically get a first response within 4 hours during business hours (9:00 AM – 9:00 PM IST).
Feature requests & feedback
Have an idea? Tell us at hello@findlovve.com — we build a lot of what our community asks for.